Stephen Waterman is the Managing Director for Food & Hospitality at ISS, which provides everyday, high end and fine dining catering services in over 120 businesses across the UK. Stephen joined ISS and straight into the role in early 2017 having spent the majority of his career in the health, wellbeing, sports and leisure industries. During this time, he worked in both the management contract and the private sectors in a variety of national and Director roles, including a number of years with the Virgin Group.
The many challenges and opportunities that Stephen saw in his previous leisure management contract businesses he believes are similar to the ones we will face in this industry over the coming years; namely technology, innovation, the changing workforce, the need to be a true partner and the ability to add value to the standard proposition. As you might expect, he is a strong advocate and exponent for health and wellbeing and is keen to see this embraced throughout his business – with clients, customers and his own teams - and the wider sector.
He has been overwhelmed by the welcome he has received by the industry – especially the ACE board and team – and looks forward to being an active part of this going forward.