As Catering Manager of a busy unit, it is imperative that I maintain a solid, hands on approach in every area of the business. Supporting my team to deliver the best possible standards and driving them and the business to constantly exceed clients and customer expectations. Developing my team members to be competent and confident in delivering the best customer service journey. An important factor is building and maintaining client relationships as well as relationships with directors, CEO’s and Executives on a daily basis. My role requires me to create and develop menus for daily operation as well as working hospitality lunches and bespoke VIP lunches, working within and managing the budgets and food margins.
My ambitions for the future would be to be able to take on a senior management role within the company that also gives me the opportunity to have direct operational input and to be able to lead teams to deliver our Blue Apple standards.